Connecting to the LymeFiber Network



For non-standard drops (more than 400 ft from LymeFiber’s main line), after a subscription has been submitted:

  • A survey will be conducted for every premise to determine how utilities are ran. A quote will then be calculated with the measurement taken by the surveyor.
    • Please be aware that some drops do not run along your driveway, or the most direct route from the nearest utility pole.
  • Drops over 400 feet from where LymeFiber is on the pole will incur a charge of $1 per foot for additional footage aerial or underground.
  • After reviewing the quote if you would like to move forward with our service please send us a deposit for 50% of quoted amount.
    • You may call our office at 603-795-0915 to make a deposit over the phone (credit card transactions will be charged an additional $4.00 for processing fee).
    • If you would prefer to pay by check please include a notation on the check describing the purpose. Please send check payments to P.O. Box 323, South Royalton Vt 05068.

Underground connections through conduit:

  • If you have usable conduit (clear of breaks or debris and with functioning pull string) in place and are within 400 feet of the nearest utility pole, we will complete the exterior connection at no additional cost. Longer connections in existing conduit are treated the same as aerial drops. Drops over 400 feet from where LymeFiber is on the pole will incur a charge of $1 per foot for additional footage aerial or underground.
  • ValleyNet follows the existing utilities to a structure, and if those utilities are underground, conduit must be installed to accommodate the exterior connection from the utility pole to the building. The National Safety Electrical Code provides that existing utilities set the precedent for installations of additional utilities, and ValleyNet’s policy is to follow that practice. We will not install fiber aerially (along the utility poles) if we are the only utility doing so. The exterior connection fiber is not designed for this exposure, and experience shows us that when we have done so, damage from storms and other issues resulted in frequent repair and replacement such that customers eventually installed conduit instead.
  • Fiber cannot be shared in a conduit that has power in it. Fiber can be collocated in conduit with phone, provided 1) the conduit is big enough to accommodate the addition of fiber (a 2” conduit can usually accommodate 2 lines); 2) a pull string is present that meets our specifications below; and 3) there are no pedestals along the conduit path owned by other utilities.
  • ValleyNet cannot and will not touch other utilities’ cables. We will not use an existing, even abandoned, cable to pull our fiber through an existing conduit. If a homeowner wishes to abandon an existing utility to make room for our fiber, they can use that utility cable to pull a string through, and then we will use that string to pull our fiber through the conduit.

NOTE: It may be possible to get a pull string through your existing conduit by yourself. If you do so:

  • Shorter, newer, and wider conduits are the best for this.
  • Some people have used a shop vac and/or leaf blower. Here are some guidelines.
  • In shorter underground drops, rigid snakes can be used to install a pull string.

Installation of conduit when underground connection is required:

  1. Conduit must be 2” Schedule 40 conduit: Minimum 1 ½” with distance under 400’
  2. Long sweeps, no elbows (90-degree angles or “L” shapes)
  3. Conduit must come up at least 1 ½’-2’ above grade on house and pole and secured to pole and to house.  Conduit on pole side must also come up in the same quadrant as existing services.
  4. Trench must be at least 18-24” deep
  5. 210-250 lbs tensile strength string in conduit
  6. No weather heads. There is too much risk of fiber breaking and interrupting service
  7. Conduit comes up on outside of house.
  8. Distances greater than 400′ should have a ‘pull site’ every 500′. Please call the office at 603-795-0915 and consult with the Out Door Crew for requirements.
  9. Install a tracer wire (12-gauge copper wire, insulated) in the trench for Dig Safe to be able to locate it in the future.


ECFiber has developed a list of contractors who assure that they can provide this service. You can download the list along with our underground specifications here.

If you are a contractor who would like to be considered for this kind of work, please read through the specifications above and contact to express your interest.